Frequently Asked Questions
Everything you need to know about your Alpine shopping experience.
What is the standard shipping timeframe for Alpine orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I initiate a return or exchange?
You can return or exchange any unworn item with tags attached within 30 days of purchase. Simply visit our online Returns Portal to generate a prepaid shipping label.
Are Alpine products true to size?
Most of our apparel follows standard sizing; however, since we use premium performance fabrics, we recommend checking the specific size guide located on each product page for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Does Alpine use sustainable materials?
Sustainability is at our core. We prioritize the use of organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our seasonal collections.